adda6 Privacy Policy
We are committed to protecting your personal information. This policy explains clearly what data we collect, why we collect it, and how we keep it safe.
Privacy at a Glance
SSL Encryption
All data transmitted between your device and adda6 is protected by SSL encryption. Your financial and personal details travel securely at all times.
No Data Selling
adda6 does not sell your personal data to third-party marketers or advertisers under any circumstances.
Your Right to Correct Data
You may request corrections to inaccurate personal data held on your adda6 account at any time by contacting our support team.
Cookie Usage
adda6 uses essential and functional cookies to keep the platform running smoothly. You can manage non-essential cookies through your browser settings.
International Data Standards
adda6 applies internationally recognised data protection standards to all personal data processing, regardless of where our servers are physically located.
Contact Our Privacy Team
For any privacy-related query or data rights request, contact us at [email protected]. We aim to respond within 5 business days.
1. Introduction
This Privacy Policy ("Policy") describes how adda6 ("we", "us", "our") collects, uses, stores, and protects personal data relating to individuals who access or use the adda6 platform available at https://adda6.app. This Policy applies to all users of the platform, including registered account holders, visitors who browse without registering, and any person who contacts adda6 through our support channels.
By using the adda6 platform, you acknowledge that you have read and understood this Policy and agree to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should not use the adda6 platform. This Policy is incorporated by reference into the adda6 Terms and Conditions.
2. Information We Collect
adda6 collects personal data through several channels: when you register an account, when you use the platform, when you contact support, and through automated technical means as you navigate the site. The categories of personal data we may collect include:
- Identity data: full name, date of birth, gender, and government-issued identification document details collected as part of the KYC verification process.
- Contact data: email address, mobile phone number, and residential address, collected at registration and updated when you notify us of changes.
- Financial data: transaction records including deposit amounts, withdrawal requests, payment method identifiers (such as the last four digits of a card or a bKash wallet reference), and account balance history.
- Gaming activity data: bet history, game session logs, wagering patterns, bonus usage, and win/loss records associated with your account.
- Technical data: IP address, device type, operating system, browser type and version, screen resolution, referring URL, and session duration. This data is collected automatically when you visit adda6.
- Communications data: records of messages exchanged with adda6 support, including live chat logs, email correspondence, and any attachments you submit in connection with a support request.
We do not collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless you voluntarily provide such information in a communication to us and it is strictly necessary for us to handle your query effectively.
3. How We Use Your Information
adda6 uses the personal data we collect for the following purposes. We only process your data where we have a lawful basis to do so, as described in Section 4 of this Policy.
- Account management: to create, verify, maintain, and close your adda6 account, including processing deposits, withdrawals, and bonus claims.
- Identity and age verification: to fulfil KYC obligations, confirm you are aged 21 or above, and verify that your payment methods are registered in your own name.
- Platform operation and improvement: to monitor platform performance, diagnose technical issues, prevent fraud and abuse, and continuously improve the adda6 experience for all users.
- Responsible gaming compliance: to identify gambling behaviour patterns that may indicate harm, apply self-exclusion arrangements, and send responsible gaming reminders where required.
- Legal and regulatory compliance: to meet our anti-money laundering (AML) obligations, respond to lawful requests from regulatory or law enforcement authorities, and retain records as required by applicable law.
- Communications: to send you service-related notifications (such as deposit confirmations, withdrawal status updates, or security alerts), and where you have consented, to send you promotional communications about adda6 offers and products.
4. Legal Basis for Processing
adda6 processes your personal data only where a valid legal basis exists. The primary bases on which we rely are:
- Contractual necessity: processing that is required to perform our contract with you, including account management, payment processing, and providing the gaming services you have requested.
- Legal obligation: processing required to comply with applicable laws and regulations, including KYC/AML obligations, financial reporting requirements, and responses to lawful authority requests.
- Legitimate interests: processing carried out in adda6's legitimate business interests, such as fraud prevention, platform security, improving our services, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
- Consent: where we rely on your consent as the legal basis — for example, to send promotional communications — you may withdraw that consent at any time by contacting support or updating your account notification preferences.
5. How We Share Your Information
adda6 does not sell your personal data. We share your information only in the limited circumstances set out below, and only to the minimum extent necessary for each purpose:
- Payment service providers: we share the minimum transaction data required by our payment partners — including bKash, Nagad, Rocket, Upay, Visa, and Mastercard — solely to process your deposits and withdrawals. These providers are contractually bound to protect your data and may not use it for any other purpose.
- Identity verification services: we may share identity documents and related personal data with third-party KYC verification providers as part of our legal obligation to verify player identities and ages.
- Regulatory and law enforcement authorities: where we are required by applicable law, court order, or regulatory direction to disclose personal data, adda6 will comply with such requirements and will endeavour to notify you where legally permitted to do so.
- Technology and infrastructure providers: adda6 uses reputable cloud hosting, content delivery, and platform infrastructure providers who process data on our behalf under strict data processing agreements. These providers act only on our instructions.
6. Payment Data and Financial Information
adda6 processes payment data solely to facilitate deposits and withdrawals. We do not store full card numbers or mobile banking PINs. Where card payments are processed, full card details are handled directly by our PCI-compliant payment processors and are not stored on adda6 servers. For mobile payments via bKash, Nagad, Rocket, or Upay, we store only the wallet reference number and transaction confirmation details necessary to reconcile your account.
All financial transaction records are retained in accordance with our data retention schedule (see Section 8) and are subject to our AML compliance obligations. Transaction records may be reviewed by adda6's compliance team as part of ongoing monitoring activities.
7. Cookies and Tracking Technologies
adda6 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. The types of cookies we use include:
- Strictly necessary cookies: essential for the platform to function. These include session cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery attacks. These cannot be disabled.
- Functional cookies: remember your preferences such as language settings and display options so you do not have to re-enter them each visit.
- Analytics cookies: collect anonymised or aggregated data about how visitors use the platform, which pages are most visited, and where users encounter errors. This helps adda6 improve the platform over time.
- Marketing cookies: where you have consented, these cookies allow adda6 to show you relevant promotions and remember whether you have previously seen a particular offer.
You can control non-essential cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Disabling functional or analytics cookies may affect your experience on adda6 but will not prevent you from using the core platform.
8. Data Retention
adda6 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. Our general retention guidelines are as follows: account data and transaction records are retained for a minimum of five years from the date of account closure, in line with standard AML record-keeping requirements; gaming activity logs are retained for three years from the date of the relevant session; communications with support are retained for two years from the date of the last message in a conversation thread.
When personal data is no longer required for any purpose and its retention period has expired, adda6 will securely delete or anonymise it. Where full deletion is not immediately practicable due to system backup schedules, the data will be isolated and protected until deletion is possible.
9. Data Security
adda6 takes data security seriously. We apply a layered security approach to protect personal data against unauthorised access, accidental loss, alteration, or destruction. Our security measures include SSL/TLS encryption for all data in transit, access controls limiting data access to authorised personnel only, regular security assessments of our platform infrastructure, and monitoring systems that detect and alert on suspicious access patterns.
While adda6 takes all reasonable and appropriate steps to safeguard your personal data, no method of electronic transmission or storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, adda6 will notify affected users without undue delay and will take immediate steps to contain and remediate the breach.
10. Your Data Rights
You have the following rights in relation to the personal data adda6 holds about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.
- Right of access: you may request a copy of the personal data adda6 holds about you, along with information about how it is used and with whom it is shared.
- Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected. We will update your records promptly upon receiving a valid correction request.
- Right to erasure: in certain circumstances you may request that adda6 delete your personal data. This right is not absolute — we may need to retain certain data to comply with our legal obligations or to defend against legal claims.
- Right to restrict processing: you may ask adda6 to restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
- Right to object: you have the right to object to processing carried out on the basis of legitimate interests. Where you object to receiving marketing communications, adda6 will honour that objection immediately.
Please note that exercising some of these rights may affect your ability to use adda6. For example, if you request deletion of data that is required for account operation, adda6 may be unable to continue providing services to you and your account may need to be closed.
11. Minors
adda6 is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we discover that an account has been opened or used by a minor, we will close the account immediately, void any associated transactions, and delete the minor's personal data from our systems without delay. If you believe a minor has registered with adda6, please notify us immediately at [email protected].
12. Third-Party Links
The adda6 platform does not contain links to third-party websites. If adda6 ever incorporates third-party content or links in the future, this Policy will be updated accordingly. adda6 is not responsible for the privacy practices of any third-party websites you may access independently of this platform.
13. Changes to This Policy
adda6 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. Where changes are material, we will notify registered users via the platform or by email. The revised Policy will always show the effective date at the top of the page. We encourage you to review this Policy periodically.
Your continued use of adda6 following the publication of any update to this Policy constitutes your acceptance of the updated Policy. If you do not agree with any update, you must cease using the platform and may request account closure by contacting our support team.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a privacy-related concern, please contact the adda6 privacy and support team. We are available 24 hours a day, 7 days a week, and aim to respond to all privacy enquiries within 5 business days.
Support Email: [email protected]
Questions or Ready to Play?
Check our FAQ for quick answers, or head to adda6 Casino to start your gaming journey today.
Visit Our FAQ Explore adda6 Casino